eBay Blues Update

Just wanted to post an update on a previous post about our troubles with an eBay puchase. We had filed a claim through eBay/PayPal (the two companies have merged and so have their complaint processes). They, like us, were unable to contact the seller and ruled in our favor. Unfortunately, the limits of the eBay Buyer Protection Program are $175, so that was all they refunded us. [Something to keep in mind next time you're shopping for big ticket items on eBay.] Fortunately, we had used our Visa check card to make the purchase and Visa has a zero-liability policy for internet shopping. So our next step was to file a complaint through our bank. They promptly refunded the rest of our money while they continue the investigation. I expect that will be the last we hear of it. The seller, meantime, after robbing about 10 or 12 of us unsuspecting eBay shoppers, was kicked out of eBay. We won't know if eBay or Visa will take any further action against them. It was kind of a pain to go through all that. We did end up buying an armoire off eBay (are we foolish for trying again?). This time it was delivered on time and in good shape - plus it was $150 cheaper than the one we had so much trouble with. So, all's well that end's well I guess.